Term of Service

Last updated: November 2025

Welcome to Element Martial Arts Brisbane (“we”, “our”, or “us”).
By accessing our website, booking a class, signing up for a membership, or participating in any training, you agree to these Terms and Conditions.
Please read them carefully before using our services.

1. General Information
These Terms apply to all visitors, members, and students of Element Martial Arts.
By signing up, purchasing a membership, or attending a class, you acknowledge that you have read and understood these Terms and agree to be bound by them.
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2. Training and Participation
Eligibility
To participate in any class or program, you must:
Complete our registration or waiver form;
Be medically fit to train; and
Follow all gym safety and conduct rules.
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Waiver of Liability
Martial arts training involves physical activity and contact.
By participating, you accept all risks associated with training, including injury or accident, and release Element Martial Arts Brisbane, its owners, coaches, and staff from any liability arising from participation.
We strongly recommend you consult a medical professional before beginning any physical training program.
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3. Memberships and Payments
3.1 Free Trial
Our 21-day free trial is available to new students only.
It provides access to select beginner-level classes during the trial period.
After the trial, you can choose to join a paid membership to continue training.
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3.2 Membership Options
Memberships are available on a recurring or prepaid basis and are billed according to the plan you select.
Payments are securely processed through our payment partner Clubworx.

3.3 Cancellations and Holds
You may cancel your membership by providing notice according to the terms of your membership agreement.
Membership holds or suspensions may be granted in special circumstances (e.g., medical leave, travel) at our discretion.

3.4 Refunds
We do not offer refunds for change of mind.
Refunds may be provided in exceptional cases in accordance with Australian Consumer Law.
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4. Conduct and Safety
We maintain a respectful, inclusive, and safe training environment.
By training with us, you agree to:
Treat coaches and fellow students with respect;
Follow instructions during training;
Maintain personal hygiene and wear clean training gear;
Avoid conduct that endangers others.
We reserve the right to suspend or terminate memberships for unsafe or disrespectful behaviour.

5. Personal Belongings
Please take care of your personal belongings.
We are not responsible for loss, theft, or damage to personal property on the premises.
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6. Photography and Media
We occasionally take photos and videos during classes or events for promotional use on social media and our website.
By participating in classes, you consent to this use unless you request otherwise in writing.
If you do not wish to appear in any media, please notify staff at the front desk or via email.

7. Privacy
Your personal information is collected and managed in accordance with our Privacy Policy.
We use secure third-party platforms (including Webflow and Clubworx) to store and manage member data.
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8. Website and Digital Services
Our website and app may include links to third-party sites.
We are not responsible for the content or practices of external sites.
All website content, images, and materials are owned by Element Martial Arts Brisbane and may not be copied or reused without permission.

9. Contact and Support
If you have questions about memberships, billing, or policies, please contact:

‍Element Martial Arts Brisbane
Address: 11 Queensland Road, Darra, 4076, QLD, Australia
Email: info@elementma.com.au
Phone: 0421 840 765
https://www.elementma.com.au

‍10. Changes to These Terms
We may update these Terms and Conditions at any time.
Any changes will take effect immediately upon being posted on our website.

Your continued use of our services after any changes constitutes acceptance of the updated Terms.